You can freeze your holds while you’re out of town

If the material that you have placed a hold on hasn’t arrived yet or isn’t in transit, you can freeze it. This can be helpful if you are going on a holiday or are otherwise out of town.

You can choose a day until the hold is frozen, or you can freeze the hold and then later release it, so that the hold is active again. Remember that you cannot freeze a hold if you have already received a pick-up notification of it.

You can freeze your holds on Holds and Recalls page under Your Account.

E-library: Using the app

E-kirjasto app is now available for download.

For Apple devices:
Link to download the app.

For Android devices:
Link to download the app.

Hundreds of e-books and audio books and 60 magazines are available in E-library. More material is being purchased, so new reading and listening material is added every week.
If you have any purchase suggestions, please send them through the feedback section of the app, which you will find under the Settings section.

Note that material in English and in other languages will be added later.

The following issues are still to be fixed in the app:

  • Currently, the app, which can be downloaded for Android devices, requires strong authentication every time you log in. The Android app will also introduce screen-lock login, after which strong authentication will only be required for the first time you login to the app.
  • There may be errors in the language versions of the app, so if you use the app in Finnish, there may be titles in English.
  • There may be an initial delay of a few days in the display of children’s data in the app settings.

There have been problems using some bank IDs. In this case, you should try the following:

  • Try again in a moment.
  • Clear the phone’s cache and restart the phone.
  • Uninstall and reload the app.

Helle joins the E-library April 29, 2024

Helle libraries are joining the shared E-library of municipalities that opens on April 29, 2024 (time postponed from previously announced). At first, it offers e-books, audiobooks and digital magazines. Some other resources will be added later.

Initially, the E-Library will only work in an app. An app is developed for both Android and iOS. Later on, a browser version of the E-Library will also be developed.

You register in to the E-library using strong authentication. The customer’s right to use the E-library is determined by whether he or she is a resident of the municipality that has joined the E-library. When a customer changes his/her place of residence, the right to use the E-Library may cease.

Using the E-library is not tied to using a library or a library card, but libraries will help customers log in and provide other advice on how to use the E-library.

As the number of reading rights is limited, you can place a hold on the most popular content. Every week, the continual acquisition of materials increases the content available for reading and listening.

The service is provided by the National Library of Finland in cooperation with public libraries.

More information E-library | Kansalliskirjasto

NB! Helle’s own e-book and audiobook services Biblio and Ellibs will not cease to operate immediately in April. Ellibs will continue until the end of June and Biblio until the end of September.

Helle-Finna: Three tutorial videos

We have published three tutorial videos on how to use the online library. The videos are available in three languages: Finnish, Swedish and English. They are placed in different sections of the How to use the online library page.

Direct links to the videos:

How to renew your loans  
How to place a hold on the online library  
How to find you online library card 

Näin uusit lainasi 
Näin teet varauksen verkkokirjastossa  
Näin löydät verkkokirjastokortin 

Så här förnyar du dina lån  
Så här reserverar du material i nätbiblioteket  
Så här hittar du ditt bibliotekskort i mobilen

Mobile library card

Did you know that you can also use a mobile library card to borrow material? It’s also useful if you’ve accidentally left your library card at home.

You can find your mobile library card in the Helle-Finna online library. First log in to the online library with your own login details. Then go to the Your Account section under Library Cards. Your library card details will appear on the page. You can use your library card barcode when borrowing!