Text messages now showing Helle Finna as the sender

When your local Helle library sends you a text message about an item that is due or a hold ready for pickup, the sender will no longer be “Library” but “Helle Finna”.

It is a protected SMS sender ID reserved for use by the Helle libraries. You can read more about the topic on Traficom’s website. SMS Sender ID | Traficom

The Helle libraries are the municipal and city libraries of Askola, Hanko, Ingå, Lapinjärvi, Loviisa, Myrskylä, Pornainen, Porvoo, Pukkila, Raseborg, Sipoo and Siuntio.

The beta version of E-library’s web interface has been launched

The beta version of the E-library browser interface has been released. The beta version means that some features will not yet be available. The mobile apps will remain available as before.

Go to the web interface.

With the browser interface, you can:

  • Read Finnish- and Swedish-language e-books as well as magazines directly in your browser
  • Read e-books in any language by downloading them onto your device using the free Thorium Reader app.
  • Browse books and magazines without logging in
  • Log in via strong authentication
  • Borrow and reserve books and mark them as favourites
  • NB! The browser interface does not display notifications on holds that have become available. If you have the E-library app installed on your mobile device, these notifications will be displayed on that device.

Features coming later:

  • Listen to audiobooks
  • Access foreign-language e-books and audiobooks
  • Log in with a passkey
  • Sync your reading progress and bookmarks between the browser interface and the mobile app
  • Create a child’s account as a guardian

New form for interlibrary loans

If an item is not held in the Helle libraries’ collections, you can order an interlibrary loan via your library. Ask your library for more information.

An interlibrary loan means a loan from outside the Helle library system. The materials are sent as an inter-library loan from elsewhere in Finland or abroad to your library. We charge for interlibrary loans. When the interlibrary loan arrives, you will receive a pick-up notice. You cannot pick up interlibrary loans during self-service hours.

Place an interlibrary loan order via your own library or use the order form. To fill in the form, you have to be logged in to the Helle online library.

You can see your interlibrary loans among your other loans in Helle-Finna, but if you wish to renew them, please contact the library or submit a renewal request via the form.

Interlibrary Loan Request Form | Helle libraries

Interlibrary Loan Renewal Form | Helle libraries

Place a hold on a board game

We have launched an experiment in some Helle libraries to test how board games can be transported between libraries. Until now, board games could only be borrowed from each library on site, and it was not possible to place a hold on them.

Holds for games are placed in the same way as for books, i.e., by clicking the Place a hold button in the online library or by asking for the customer service to do it.

Not all Helle libraries’ board games are included in the experiment.

All board games can be found in the Helle online library.

How to freeze your holds

If the material that you have placed a hold on hasn’t arrived yet or isn’t in transit, you can freeze it. This can be helpful if you are going on a holiday or are otherwise out of town.

You can choose a day until the hold is frozen, or you can freeze the hold and then later release it, so that the hold is active again. Remember that you cannot freeze a hold if you have already received a pick-up notification of it.

You can freeze your holds on Holds and Recalls page under Your Account.

Pick-up time for reservations to be reduced on May 12, 2025 

Pick-up time for reservations will be reduced from seven to five days. However, since weekend days and closing days are not counted, the actual pick-up time is always at least seven days.   

This reform is intended to speed up the circulation of material.   

At the same time, we will introduce a new e-mail reminder for uncollected reservations. It will be sent on the day before the last pick-up day. You can choose to be reminded either in Helle-Finna online library or at the library service desk.