Kategoria: In English

How to freeze your holds

If the material that you have placed a hold on hasn’t arrived yet or isn’t in transit, you can freeze it. This can be helpful if you are going on a holiday or are otherwise out of town.

You can choose a day until the hold is frozen, or you can freeze the hold and then later release it, so that the hold is active again. Remember that you cannot freeze a hold if you have already received a pick-up notification of it.

You can freeze your holds on Holds and Recalls page under Your Account.

Mobile library in Raseborg discontinued

The mobile library service in Raseborg has been discontinued. The mobile library’s last route took place on May 20.

Books and other materials borrowed from the mobile library can now be returned to any of the libraries in Raseborg or to any other Helle library.

From the autumn onwards, schools and daycare centers will be served with the help of the internal transport in Raseborg.

For questions about renewing loans, returns or holds, please contact the library by email at biblioteket@raseborg.fi or by phone at +358 19 289 2950.

Text messages now showing Helle Finna as the sender

When your local Helle library sends you a text message about an item that is due or a hold ready for pickup, the sender will no longer be “Library” but “Helle Finna”.

It is a protected SMS sender ID reserved for use by the Helle libraries. You can read more about the topic on Traficom’s website. SMS Sender ID | Traficom

The Helle libraries are the municipal and city libraries of Askola, Hanko, Ingå, Lapinjärvi, Loviisa, Myrskylä, Pornainen, Porvoo, Pukkila, Raseborg, Sipoo and Siuntio.

The beta version of E-library’s web interface has been launched

The beta version of the E-library browser interface has been released. The beta version means that some features will not yet be available. The mobile apps will remain available as before.

Go to the web interface.

With the browser interface, you can:

  • Read Finnish- and Swedish-language e-books as well as magazines directly in your browser
  • Read e-books in any language by downloading them onto your device using the free Thorium Reader app.
  • Browse books and magazines without logging in
  • Log in via strong authentication
  • Borrow and reserve books and mark them as favourites
  • NB! The browser interface does not display notifications on holds that have become available. If you have the E-library app installed on your mobile device, these notifications will be displayed on that device.

Features coming later:

  • Listen to audiobooks
  • Access foreign-language e-books and audiobooks
  • Log in with a passkey
  • Sync your reading progress and bookmarks between the browser interface and the mobile app
  • Create a child’s account as a guardian

New form for interlibrary loans

If an item is not held in the Helle libraries’ collections, you can order an interlibrary loan via your library. Ask your library for more information.

An interlibrary loan means a loan from outside the Helle library system. The materials are sent as an inter-library loan from elsewhere in Finland or abroad to your library. We charge for interlibrary loans. When the interlibrary loan arrives, you will receive a pick-up notice. You cannot pick up interlibrary loans during self-service hours.

Place an interlibrary loan order via your own library or use the order form. To fill in the form, you have to be logged in to the Helle online library.

You can see your interlibrary loans among your other loans in Helle-Finna, but if you wish to renew them, please contact the library or submit a renewal request via the form.

Interlibrary Loan Request Form | Helle libraries

Interlibrary Loan Renewal Form | Helle libraries