All Helle libraries will be closed from May 6 to 7 for a library system update. The online library will close already on Sunday evening 5 May at 19.00.

No borrowing, renewing or reservations will be possible. All e-services connected to the online library will be closed. However, the shared E-library of municipalities will be operating.

Some libraries may keep their newspaper and other reading rooms open.

E-kirjasto app is now available for download.

For Apple devices:
Link to download the app.

For Android devices:
Link to download the app.

Hundreds of e-books and audio books and 60 magazines are available in E-library. More material is being purchased, so new reading and listening material is added every week.
If you have any purchase suggestions, please send them through the feedback section of the app, which you will find under the Settings section.

Note that material in English and in other languages will be added later.

The following issues are still to be fixed in the app:

• Currently, the app, which can be downloaded for Android devices, requires strong authentication every time you log in. The Android app will also introduce screen-lock login, after which strong authentication will only be required for the first time you login to the app.
• There may be errors in the language versions of the app, so if you use the app in Finnish, there may be titles in English.
• There may be an initial delay of a few days in the display of children’s data in the app settings.

There have been problems using some bank IDs. In this case, you should try the following:

• Try again in a moment.
• Clear the phone’s cache and restart the phone.
• Uninstall and reload the app.

Helle libraries are joining the shared E-library of municipalities that opens on April 29, 2024 (time postponed from previously announced). At first, it offers e-books, audiobooks and digital magazines. Some other resources will be added later.

Initially, the E-Library will only work in an app. An app is developed for both Android and iOS. Later on, a browser version of the E-Library will also be developed.

You register in to the E-library using strong authentication. The customer’s right to use the E-library is determined by whether he or she is a resident of the municipality that has joined the E-library. When a customer changes his/her place of residence, the right to use the E-Library may cease.

Using the E-library is not tied to using a library or a library card, but libraries will help customers log in and provide other advice on how to use the E-library.

As the number of reading rights is limited, you can place a hold on the most popular content. Every week, the continual acquisition of materials increases the content available for reading and listening.

The service is provided by the National Library of Finland in cooperation with public libraries.

More information E-library | Kansalliskirjasto

NB! Helle’s own e-book and audiobook services Biblio and Ellibs will not cease to operate immediately in April. Ellibs will continue until the end of June and Biblio until the end of September.

We have published three tutorial videos on how to use the online library. The videos are available in three languages: Finnish, Swedish and English. They are placed in different sections of the How to use the online library page.

Direct links to the videos:

ENGLISH  
How to renew your loans https://youtu.be/-ALAg4l2wVI  
How to place a hold on the online library https://youtu.be/m01Dgbol-iE  
How to find you online library card https://youtu.be/OVrBnIAEF9s 

SUOMI 
Näin uusit lainasi https://youtu.be/fFC28c2Cwcc 
Näin teet varauksen verkkokirjastossa https://youtu.be/78FVYIcQLFo  
Näin löydät verkkokirjastokortin https://youtu.be/l0QhJjpk5Eg 

SVENSKA 
Så här förnyar du dina lån https://youtu.be/rO3fI2crrQI  
Så här reserverar du material i nätbiblioteket https://youtu.be/s9BALiepW60  
Så här hittar du ditt bibliotekskort i mobilen https://youtu.be/tXBnGrTCgmw

Did you know that you can also use a mobile library card to borrow material? It’s also useful if you’ve accidentally left your library card at home.

You can find your mobile library card in the Helle-Finna online library. First log in to the online library with your own login details. Then go to the Your Account section under Library Cards. Your library card details will appear on the page. You can use your library card barcode when borrowing!

We have added a new section to the online library, which you can find in the top bar. FAQ (Frequently Asked Questions) section contains questions and answers about e-materials, common problems and the online library itself.

There is a counter in the online library that makes the material value of using the library visible.
https://helle.finna.fi/Content/laskuri

The loan receipt will also tell you ”the price” of your loans.

You can now choose how much of your library fees you wish to pay online, whereas previously you had to pay the entire amount at once. Two euros (€2) is still the minimum amount to be paid at once.

Customers can now organize their reservations by different criteria in Helle-Finna. You can e.g. put on top of the list the reservations that are already ready to be picked up.

When placing a reservation, it is now possible to define at which stop you will collect your reservation. Do as usual, search for the material you wish to have, log yourself into Helle Finna and make a reservation. There is a new box in the form called Mobile library stop.

There you can write the name of the stop at which you will collect your reservation. By adding the stop to the reservation form you will help the library staff to make sure that your reservation ends up on the bus on the right day and as soon as possible.