The current VAT rate of 14% will be reduced to 13.5% at the beginning of 2026. There will be an interruption in online payments on January 1-2, 2026 (until 12:00 on 2 January) due to modifications to the payment system.

We have reconstructed the page for e-resources and updated the FAQ section in Helle-Finna.

We have launched an experiment in some Helle libraries to test how board games can be transported between libraries. Until now, board games could only be borrowed from each library on site, and it was not possible to place a hold on them.

Holds for games are placed in the same way as for books, i.e., by clicking the Place a hold button in the online library or by asking for the customer service to do it.

Not all Helle libraries’ board games are included in the experiment.

All board games can be found in the Helle online library.

The Kirjastokino movie service will be removed from Helle libraries’s selection on August 31, 2025. Until then, you can watch movies as usual.

In the future, Helle libraries will only have the Viddla movie service.

You can find all e-resources in Helle’s online library | Helle-kirjastot

If the material that you have placed a hold on hasn’t arrived yet or isn’t in transit, you can freeze it. This can be helpful if you are going on a holiday or are otherwise out of town.

You can choose a day until the hold is frozen, or you can freeze the hold and then later release it, so that the hold is active again. Remember that you cannot freeze a hold if you have already received a pick-up notification of it.

You can freeze your holds on Holds and Recalls page under Your Account.

Pick-up time for reservations will be reduced from seven to five days. However, since weekend days and closing days are not counted, the actual pick-up time is always at least seven days.   

This reform is intended to speed up the circulation of material.   

At the same time, we will introduce a new e-mail reminder for uncollected reservations. It will be sent on the day before the last pick-up day. You can choose to be reminded either in Helle-Finna online library or at the library service desk. 

The Monninkylä Library (Askola) has been closed for some time now and it has been decided to close it permanently. Its collections will be transferred to the main library and school libraries in Askola in autumn 2025.

You can no longer put holds on the resources in Monninkylä.

Helle libraries will remove from their customer register all customers who have not used their library card for five years. The deletion will take place on Monday, April 14. 

A customer will not be deleted if: 
– they have fees or loans 
– they in the process of billing or debt collection 
– they are a guarantor on a child’s library card 

If your information has been removed, i.e. your library card is no longer valid, please visit your nearest Helle Library with a photo ID. You will receive a new library card free of charge. 

In future, the deletion will be done at the beginning of each year. 

The reason for the deletion is the EU General Data Protection Regulation (GDPR) provision Right to erasure (or Right to be forgotten). It requires the controller to delete personal data that are no longer needed for the original purpose. 

The Loviisa mobile library will return to service on Tuesday 11 March, after a few months’ break.